Privacy Policy

1. Introduction

SureFilings respects your privacy and is committed to protecting your personal information. As a digital compliance platform, we understand the sensitive nature of the financial and business data you entrust to us.

This Privacy Policy concisely explains how your personal and business information is collected, used, and strictly protected while you use our services.

2. Information We Collect

To provide accurate compliance services, we collect specific categories of information:

Personal Information

• Full Name
• Email address
• Phone number (including WhatsApp)
• PAN details
• Aadhaar information (where legally required for signatures or registrations)

Business Information

• Company or legal entity name
• GST details
• Financial documents, invoices, and bank statements

Technical Information

• IP address
• Browser type and version
• Website usage analytics and interaction patterns

3. How We Use Information

The information we collect may be securely used for the following specific purposes:

• Providing requested compliance services
• Processing GST, ROC, or income tax filings
• Communicating seamlessly with clients regarding their filing status
• Improving our website services and platform stability
• Ensuring direct compliance with overarching legal and regulatory mandates

4. Document Security

Any documents you upload via our platform or share via official channels are stored highly securely and are strictly accessed only for the purpose of providing your requested services.

We utilize secure digital workflows, modern 256-bit encryption standards, and strict access controls to ensure your sensitive financial data remains uncompromised.

5. Information Sharing

Your user information is highly protected. We may only share your information under the following limited circumstances:

• With official government portals directly (such as GSTN, MCA, and Income Tax portals) to execute your filings.
• With internally authorized compliance professionals and Chartered Accountants specifically assigned to your case.
• When explicitly required by law or binding legal order.

6. Data Retention

Data may be retained by SureFilings for ongoing compliance tracking, accounting references, and to fulfill underlying legal purposes.

Specific retention periods naturally depend heavily on standard Indian regulatory and statutory requirements for financial data keeping.

7. User Rights

Operating in accordance with established privacy standards, users may actively:

• Request a complete copy of access to their submitted data
• Request necessary corrections to outdated compliance profiles
• Request full deletion of personal records where legally possible and not blocked by statutory retention laws

8. Cookies

This website may use minor cookies natively or through secure third-party analytics purely for tracking technical performance and fundamentally improving total user experience across the site.

9. Updates to Policy

We reserve the right to modify this privacy policy periodically to reflect changes in legal frameworks (such as the Digital Personal Data Protection Act) or updates to our operational platform. Meaningful changes will be reflected via the "Effective Date" at the top of this document.